Shipping Policy
Shipping Policy
United States Shipping
For clear guidance on united states shipping, our operating standard is that melin ships only within the United States. Standard shipping is free for every U.S. order.
As part of our standards for united states shipping, our established approach is that orders are normally processed within 1–2 business days, excluding weekends and U.S. public holidays. Estimated carrier transit after dispatch is 4–6 business days.
Delivery Issues
To set precise expectations about delivery issues, the following rule applies: customers must provide a complete delivery address. Contact support@melinnook.shop promptly about an address correction; changes cannot be guaranteed after fulfillment starts.
For a concise explanation of delivery issues, our operating standard is that if tracking shows a delivery problem or an order arrives damaged, incomplete, or incorrect, contact melin. The merchant pays approved return shipping for both quality issues and no-reason returns.
Taxes
For clear guidance on taxes, our policy provides that applicable taxes are collected as required by law.
Contact
In connection with contact, our policy provides that customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Email support@melinnook.shop or call 512-949-5267.
Tracking
As part of our standards for tracking, the following rule applies: a tracking number is provided when the order ships and is sent using the contact information supplied at checkout.
Merchant Information
Business name: melin
Trade name: melin
Email: support@melinnook.shop
Phone: 512-949-5267
Physical address: 2735 Brentwood Dr, Bay Minette AL 36507, United States